Can Operational Judgement Be Engineered?
The best planners rarely follow a dashboard blindly. They combine mathematics, intuition, experience, and context. This research explores whether those decision patterns can be modeled, supported, and eventually reproduced without removing the human from the process.
Research Question
What does an experienced planner actually do between the dashboard and the decision, and how much of that reasoning can be made explicit?
Why This Matters
Operational expertise is usually treated as something that lives only in the operator. If even part of it can be elicited and engineered, the gap between a new analyst and a senior one narrows from years to weeks.
Current Direction
Interviewing operators across functions and reconstructing the implicit checks they run before accepting or rejecting a recommendation.
Early Notes
Several recurring patterns: planners triangulate across at least three data sources, weigh the cost of being wrong asymmetrically, and almost never act on a single signal in isolation.